CONCURRENT PROGRAM SHORT CODE |
CONCURRENT PROGRAM NAME |
CS_KB_UPDATE_USED_CNT |
Knowledge Management Update Solution Used Count |
CSXOCIB |
Installed Base Interface |
CSXMLSC3 |
Mailing Label – Support Customers (IBOM) |
CSXMLSC1 |
Mailing Label – Support Customers (OLD BOM) |
CSXMLSC2 |
Mailing Label – Support Customers (Comma Delimited) |
CS_SR_SYNC_INDEX |
Service Request Synchronize Index |
CS_SR_HA_ENABLE_PROP |
Service: High Availability – Source: Enable queue propagation from source |
CS_SR_HA_JTA_ALT_SEQS |
Service : High Availability – Destination: Alter JTF_NOTE_S sequence dynamically |
CS_SR_HA_DEST_SEQUENCES |
Service : High Availability – Destination : Alter CS sequences dynamically |
CS_SR_HA_DUMP_QDATA |
Service: High Availability- Destination: Program to dump queue transaction id to a temp table |
CS_SR_HA_EXCEPTION |
Service: High Availability – Destination: Program to fetch messages from exception queue |
CS_SR_HA_CREATE_PROP |
Service: High Availability – Source: Setup Service Request Queue Propagation |
CS_SR_HA_DEQ |
Service: High Availability – Destination: Replay program for High Availability |
CS_KB_SOL_EXP |
Knowledge Management Solution Export Program |
CS_KB_SOLUTIONS_LOADER |
Knowledge Management Solution Import Program |
CS_KB_REPORT_REFRESH |
Refresh Knowledge Management Report Summarization Data |
CS_KB_TECHLIB_PLSQL |
Knowledge Management solution library generator program |
CS_KB_PURGE_EXT_SESS_ATTR |
Knowledge Management Purge Tracking History |
CS_KB_SYNC_INDEX |
Knowledge Management Index Synchronization |
CSXCTIM |
Time Based Counters Engine |
CSXPRRPR |
Customer Product Detail |
CSDRBAT |
Depot Repair Control |
CSXMRNLT |
Mass Renew Notification Letter |
CSXMNNLT |
Mass Notification Letter for Version Updates |
CSRABAT |
Service Termination |
CSOEBAT |
Autocreate Installed Base |
CSMRSR |
Mass Service Renewal Leads Generation |
CSMROR |
Mass Service Renewal Order |
CSMRLT |
Mass Renewal Service notification |
CSMNNLT |
Mass Notification Letters Generation |
CSMNMNU |
Mass Notification Update Order Program |
CSMNGUL |
Generate Update Version Leads |
CSACBAT |
Access Template Generation |
CSXSRSUM |
Service Request Summary Report |
CSXSRDET |
Service Request Detail Report |
CSKUPDH |
Knowledge Base User History Summary Update |
CSAUBAT |
Auto-Renew Eligible Contracts |
CSEXBAT |
Expire or terminate Contracts |
CSRCBAT |
Fetch Transaction Information from AR |
CSCRBAT |
Contract Billing Program |
CSXCPREP |
Customer Products Summary Report |
CSXEXPSR |
Expiring Services Report |
CSXESTCH |
Repair Charge Report |
CSXORINT |
Orders Interface Report |
CSECPSIB |
Expire Customer Product Status |
CSXCSIDT |
Systems Detail Report |
CSXSCBPR |
Service Contracts By System Report |
CSXCCLBP |
Customer Licence By Product |
CSXUNSIB |
Unsupported InstallBase Items Report |
KM_SOLUTION_LOADER |
Knowledge Management Solutions Loader |
CSSRCONMAN |
Automatic Assignment of Resource for Service Request |
CS_KB_UPDATE_USAGE_SCORE |
Knowledge Management Calculate Solution Usage Score |
CS_CSY_KPI_LOAD_INCREMENTAL |
Load KPI Summary Data |
CS_CSY_KPI_LOAD_INITIAL |
Initial Data Load |
CS_CSY_KPI_REFRESH_MV |
Refresh Materialized View |
CSY_INCREMENTAL_DATA_LOAD_SET |
Request Set KPI Summary: Incremental Data Laod |
CSY_INITIAL_DATA_LOAD_SET |
Request Set KPI Summary: Initial Data Load |
CS_CSY_INCREMENTAL_DATA_LOAD |
Request Set KPI Summary: Incremental Data Load |
Last Stage |
Request Set Stage Refresh Materialized View Stage – Request Set KPI Summary: Incremental Data Load |
1st Stage |
Request Set Stage Incremental Data Load Stage – Request Set KPI Summary: Incremental Data Load |
First Stage |
Request Set Stage Intial Data Load Stage – Request Set KPI Summary: Intial Data Load Set |
Second Stage |
Request Set Stage Refresh Materialized View Stage – Request Set KPI Summary: Intial Data Load Set |
CS_KB_MARK_IDX_ON_SEC_CHG |
Knowledge Management mark solutions for text re-indexing |
CS_KB_SOLN_AUTO_UNLOCK |
Knowledge Management Unlock Stuck Solutions |
CSCHAUBAT |
Charges AutoSubmission Concurrent Program |
CS_SRTASK_WI_SYNCH |
Service: Synchronize Service Request Task Work Items |
CS_SR_WI_SYNCH |
Service: Synchronize Service Requests and Work Items |
CS_KB_STMT_CLEANUP |
Knowledge Management Statement Cleanup |
CS_SR_ADDR_SYNC_INDEX |
Service Request Synchronize Incident Address Index |
CS_KB_SYNC_SOLUTIONS_INDEX |
Knowledge Management Solution Index Synchronization |
CS_KB_SYNC_STATEMENTS_INDEX |
Knowledge Management Statement Index Synchronization |
CS_KB_SYNC_CATEGORIES_INDEX |
Knowledge Management Category Index Synchronization |
CS_KB_SYNC_FORUM_INDEX |
Knowledge Management Forum Messages Index Synchronization |
FNDRSSUB1604 |
Request Set Knowledge: synchronizes all indexes |
STAGE10 |
Request Set Stage All Requests – Request Set Knowledge: synchronizes all indexes |
STAGE11 |
Request Set Stage All Requests – Request Set Knowledge: Index Synchronization |
CS_KB_SYNC_SYNC_SET |
Request Set Knowledge: Index Synchronization |
CS_KB_SYNC_SET_V2 |
Request Set Knowledge Managment: index synchronization set |
Stage10 |
Request Set Stage All Requests – Request Set Knowledge Managment: index synchronization set |
CSVAUUPG |
Service: Process to Reformat Audit Data |
CSVAWUPG |
Service: Child Audit Worker Upgrade |
CS_CSY_INITIAL_DATA_LOAD |
Request Set KPI Summary: Initial Data Load Set |
CSCHGLINENOWKR |
Charges: Upgrade for Line Number – Worker |
CSCHGLINENOMGR |
Charges: Upgrade for Line Number – Manager |
CSSRCPTAW |
Service: Service Request Contact Points Audit Upgrade – Worker |
CSSRCPTAM |
Service: Service Request Contact Points Audit Upgrade – Manager |
CSSRAWGEN |
Service: General Upgrade for Audit Records – Worker |
CSSRAMGEN |
Service: General Upgrade for Audit Records – Manager |
CSSRAUDCWKR |
Service: Upgrade for Audit Creation Record – Worker |
CSSRAUDCMAN |
Service: Upgrade for Audit Creation Record – Manager |
CSSRPGW |
Service Request Data Purge Worker Thread |
CSSRPGP |
Service Request Data Purge |
CS_SR_SYNC_TEXT_INDEX |
Service Request: Synchronize Text Index Program |
CSCSTPG |
Service Cost Creation Program |
CSCSTPGW |
Service Request Cost Create Worker Thread |
CSXSRDET_XML |
Service Request Detail Report (XML) |
CSXSRSUM_XML |
Service Request Summary Report (XML) |