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Oracle Interaction Center Intelligence Tables

Oracle Interaction Center Intelligence module tables:

  • BIX_INTERACTIONS
  • BIX_INTERACTIONS_INF
  • BIX_SERVER_CP
  • BIX_SERVER_IB
  • BIX_SERVER_MCM
  • BIX_SERVER_SUM_CP
  • BIX_SERVER_SUM_IB
  • BIX_SUM_AGENT
  • BIX_SUM_AGT_CLS
  • BIX_SUM_AGT_PRD
  • BIX_SUM_GRP_CLS
  • BIX_SUM_GRP_CLS_INQ
  • BIX_SUM_GRP_CLS_TRN
  • BIX_SUM_GRP_PRD_OUT
  • BIX_SUM_INFO
  • BIX_SUM_INFO_CONFIG
  • BIX_TIME