| PROFILE OPTION SHORT CODE |
PROFILE OPTION NAME |
| CS_SR_ONE_TIME_ADDRESS_FORMAT |
Service: One Time Address Format |
| CS_VALIDATE_ADDRESS |
Service: Validate Addresses |
| CS_SR_TSK_ASSGN_DEP_OWNER |
Service: Filter Task Assignee LOV by the Task Owner Group |
| CS_SR_TSK_DEF_PLN_END_DT |
Service: Options to default the Task planned end date |
| CS_SR_ADDR_FILTER_OPTION |
Service: Address Filter Options |
| CS_SR_SLA_CAL_DATE |
Service: Date to Calculate SLA |
| CS_DEFAULT_SEARCH_IB_UI |
Service: Display search installed base form by default |
| CS_SR_RESTRICT_IB_BY_ADDR |
Service: Restrict Installed Base by Incident Address |
| CS_SR_FORM_OPEN_MODE |
Service: SR Form Open Mode |
| CS_SR_ACTION_MISS_ACCT |
Service: Action For Missing Account/Account Site in Charges |
| CS_SR_CHG_PRIC_DATE |
Service: Charges Pricing Date |
| CS_DEFAULT_LABOR_ITEM |
Service: Default Inventory Item for Labor Transactions |
| CS_ENABLE_TELEPHONY_LOGIN |
Service: Enable Integrated Telephony Login |
| CS_SR_VALIDATE_ONE_TIME_ADDRESS_AGAINST_TCA_GEOGRAPHY |
Service: Validate One-Time Address Against TCA Geography |
| CS_SR_DEFAULT_BILL_TO_SHIP_TO |
Service: Default Bill To and Ship To Address Options |
| CS_KB_SHOW_CATEGORY |
Knowledge: Show Related Categories bin in Solution Detail Page |
| CS_KB_SHOW_PRODUCT |
Knowledge: Show Related Products bin in Solution Detail Page |
| CS_KB_SRCH_WITHIN_ATTACHMENTS |
Knowledge: Enable Search in Solution Attachments |
| CS_KB_SC_DEFAULT_LANG |
Knowledge: Default Spell Check Language |
| CS_KB_SC_LEX_LOC |
Knowledge: Spell Checker Dictionary Files Directory |
| CS_SR_DEFAULT_PARTY_TYPE_FIND_SR |
Service: Default Party Type in Find Service Request |
| CS_SR_DEFAULT_CONTACT_TYPE_FIND_SR |
Service: Default Contact Type in Find Service Request |
| CS_SR_TSK_CHK_RES_CAL_AVL |
Service: Check Resource Calendar Availability for Task Auto Assignment |
| CS_SR_CHK_RES_CAL_AVL |
Service: Check Resource Calendar Availability for SR Auto Assignment |
| CS_SR_CONTRACT_SORT_ORDER |
Service: Contracts Sort Order |
| CS_OWC_SITE_TOKEN |
Service: Web Conference Site Authentication Token |
| CS_OWC_ACTIVE_STATUS_DURATION |
Service: Web Conference Active Status Duration (in minuites) |
| CS_OWC_HOST |
Service: Web Conference Host |
| CS_OWC_START_URL |
Service: Web Conference Start URL |
| CS_OWC_DETAIL_URL |
Service: Web Conference Detail URL |
| CS_OWC_MEETING_TYPE |
Service: Web Conference Meeting Type |
| CS_OWC_SECURITY_TYPE |
Service: Web Conference Security Type |
| CS_OWC_PUBLISH_ATTENDEES |
Service: Web Conference Publish Attendees in Conference Details |
| CSZ_TEMPLATE_NAME |
Service: Application Template |
| CSZ_CASE_DEFAULT_SEARCH_FOR_TYPE |
Service: Default Case Search For Type |
| CS_SR_TASK_TIME_ZONE_SOURCE |
Service : Default Time Zone Source |
| CS_SR_DEFAULT_RELATION_FOR_PERSON |
Service: Default Relation for Person |
| CS_SR_ORG_ID |
Service: Default Operating Unit |
| CSZ_SAGT_LAST_N_OBJECTS |
Customer Support Agent: Recent Object Count |
| CSZ_SAGT_DEFAULT_SITE_USE |
Customer Support Agent: Default Party Site Use |
| CSZ_SAGT_NOTES_VIEW_TIME |
Customer Support Agent: Party Notes View Time |
| CS_SR_ALLOW_MULT_BOOK_OF_TASKS |
Service : Allow Multiple Booking of Tasks |
| CS_SR_TSK_DEFAULT_SUBJECT |
Service: Default Task Subject from Problem Summary |
| CSZ_HIST_DISP_ORDER |
Service: History Display Order |
| CS_SR_TASK_WARN_UPDATE |
Service: Enable Warning Messages for Impacted Tasks on Service Request Update |
| CS_KB_SMART_SCORING |
Knowledge: Search results score includes weighting from Product, Platform and category filters. |
| IEU_WR_DIS_SR_TASKS_WS |
IEU: Distribute: Service Request Task: Work Source |
| IEU_WR_DIS_SR_WS |
IEU: Distribute: Service Request: Work Source |
| CSZ_DEFAULT_CONTACT_BY |
Service : Default Contact By |
| CS_SR_CCM_DEFT_ADDRESS_STYLE |
Service:Default Address Style |
| CS_SR_OUTBOUND_TELEPHONY_ENABLED |
Service: Enable Outbound Telephony in Service Request |
| CS_KB_CAT_FOR_INT_CREATE_API |
Knowledge: Category assigned to Solutions created through third party application |
| CS_SR_DEFAULT_CHANNEL |
Service: Default Channel |
| CS_SR_DISP_SRT_CONTRACTS_REG |
Service: Display contracts region |
| CS_SR_EAM_SERIAL_NUM_SOURCE |
Service: Serial List of Values in Find Service Request |
| CS_CHG_CHECK_DEBRIEF_STATUS |
Service:Check debrief status when submitting charges |
| CS_SR_EMP_CONT_PNT_OPTIONS |
Service: Employee Contact Point Options for a Service Request |
| CSZ_LOG_DATE_FORMAT |
Service: Log Date Format |
| CSZ_LOG_DAY_FORMAT |
Service: Log Day Format |
| CSZ_LOG_TIME_FORMAT |
Service: Log Time Format |
| CS_SR_CONT_PNT_AUDIT_ENABLED |
Service: Service Request Contact Point Audit Enable |
| CS_SR_USE_COMP_SUBCOMP |
Service : Use Component Subcomponent in Assignment (Reserved) |
| CSZ_DATE_FORMAT |
Service : Due Date Format |
| CS_SR_UPDATE_RELEASE |
Service: Upgraded Release (For Development Use Only) |
| CS_SR_ENABLE_TASK_STATE_RESTRICTIONS |
Service: Apply State Restrictions on Tasks |
| CS_SR_ENFORCE_SCHEDULER |
Service: Disable manual scheduling of field service tasks |
| CS_SR_ERES_COMMENT_NOTE_TYPE |
Service: Note Type For ERES Comment |
| CS_SR_MAINT_ORG |
Service : Default Maintenance Organization |
| CS_OWC_SITE_ID |
Service: Web Conference Site ID |
| CS_KB_ASSIGNED_CATEGORY_GROUP |
Knowledge: Assigned Category Security Group |
| CS_KB_ASSIGNED_SOLUTION_VISIBILITY_LEVEL |
Knowledge: Assigned Visibility Level |
| CS_KB_ASSIGNED_STATEMENT_VISIBILITY_LEVEL |
Knowledge: Assigned Statement Visibility Level |
| CS_KB_SEARCH_FREQUENCY_MODE |
Knowledge: Ignore word match frequency in solution search results |
| CS_KB_SEARCH_NONEXIST_KEYWORD |
Knowledge: Token used for “Ignore match frequency” profile option |
| CS_KB_USAGE_TIME_SPAN |
Knowledge: Time period (in days) for solution usage aging. |
| CS_KB_USAGE_SCORE_WEIGHT |
Knowledge: Percentage of usage weighting in solution search result score |
| CS_KB_USAGE_LIMIT_FACTOR |
Knowledge: Trim extremities of usage score |
| CS_KB_REINDEX_BATCH_SIZE |
Knowledge: Batch size of solutions to index |
| CS_KB_NEAR_REALTIME_INDEXIN |
Knowledge: OBSOLETED PROFILE – CS_KB_NEAR_REALTIME_INDEXIN |
| CS_KB_DISPLAY_ADV_SEARCH_OPTION_LIST |
Knowledge: Display “Using” search option on advanced search (enddated) |
| CS_CSY_LAST_PROGRAM_RUN_DATE |
CSY: Last Program Run Date |
| CS_KB_REPOSITORY_KEY |
Knowledge: Simple search repository key |
| CS_CHG_CREATE_BOOKED_ORDERS |
Service: Charges Book Order Automatically |
| CS_KB_DISPLAY_UNI_SEARCH_OPTION_LIST |
Knowledge: Display “Using” search option on simple search |
| CS_CSY_JPARDY_REACT_DATE_BUFFER |
Service: Jeopardy: Reaction Date Buffer (in Days) |
| CS_CSY_JPARDY_RESL_DATE_BUFFER |
Service: Jeopardy: Resolution Date Buffer (in Days |
| CS_KB_ENABLE_ASAP_INDEXING |
Knowledge: Index Content As Soon As Possible |
| CS_CHG_LL_LOV_FOR_PLISTS |
Service: Charges – Use Long List LOV for Price List |
| CS_SR_DUP_CHK_SR |
Services: Check for Duplicate Service Requests |
| CS_SR_DUP_CHK_CRITERIA |
Services: Service Request Duplicate Criteria |
| CS_SR_DUP_TIME_FRAME |
Service: Service Request Duplicate Timeframe |
| CS_SR_DUP_TIME_FRAME_UOM |
Service: Service Request Duplicate Timeframe UOM |
| CS_CHG_AUTO_SUBMIT_MODE |
Service: Charges Autosubmit Mode |
| CS_SR_TASK_ERROR_NOTE_TYPE |
Service:Note Type for Task Generation Failure |
| CS_SR_AUTO_TASK_CREATE |
Service: Auto Generate Tasks on SR Create |
| CS_SR_DEFAULT_SRTAB_DATE_RANGE |
Service: Default date range for SR Tab |
| CS_SR_TAB_AUTOQUERY |
Service: Auto Query service request history in the Service Request tab |
| CS_SR_SEARCH_EAM_SR |
Service: Search Maintenance Service Requests |
| CS_SR_TASK_OWNER_OPTIONAL |
Service: Service Task Owner Optional |
| CS_SR_DUP_CREATION_AVOIDANCE |
Services : Check for Similar Service Requests |
| CS_SR_FROM_DATE_FOR_NOTES |
Service: Time Span for Notes |
| CS_KB_NO_GENERIC_SOLN_IN_PROD_SRCH |
Knowledge: Filter solutions with no product association from search results |
| CS_SR_ENABLE_UWQ_WORKITEM |
Service: Enable Service Request-UWQ Workitem Integration |
| CS_SR_OWNER_AUTO_ASSIGN_LEVEL |
Service: Service Request Owner Auto Assignment Level |
| CS_SR_USE_BUS_PROC_AUTO_ASSIGN |
Service: Use Business process id in Service Request Auto Assignment |
| CS_SR_USE_BUS_PROC_TASK_AUTO_ASSIGN |
Service: Use Business process id in Service Request Task Auto Assignment |
| CS_SR_AUTO_CLOSE_CHILDREN |
Service: Validate and Auto Close on Service Request Closure |
| CS_SR_AUTO_CLOSE_SR |
Service: Auto Closure of Service Request |
| CS_SR_TASK_AUTO_CLOSE_STATUS |
Service: Task Auto Close Status |
| CS_SR_AUTO_CLOSE_STATUS |
Service: Service Request Auto Close Status |
| CS_SR_DEFAULT_COVERAGE |
Service : Default Coverage for SLA |
| CS_KB_PERZ_UPG_11510 |
Knowledge: Update the data for configurable display attributes |
| CS_SR_TASK_OWNER_AUTO_ASSIGN_LEVEL |
Service: Service Request Task Owner Auto Assignment Level |
| CS_SR_CALL_WRAP_UP_MANDATORY |
Service: Make Call Wrap Up Mandatory in Service Request |
| CS_KB_DISPLAY_FORMAT_STMT_TEXT |
Knowledge: Character display format for Statement text |
| CS_SR_HIDE_CONTRACT_REGION |
Service: Hide Contract Region |
| CSZ_HIST_DISP_COLL_OR_EXP |
Service: Collapse or Expand Service History |
| CS_SR_RESTRICT_IB_BY_ACCT |
Service: Restrict Installed Base list by Account |
| CS_SR_TASK_RESPOND_BY |
Service: Quantity used to compute Task planned end date. |
| CS_SR_ENABLE_CREATE_CONT |
Service:Enable Create Contact |
| CS_CSY_SR_GROUP_FILTER |
CSY:Service Request Group Filter |
| CS_SR_ENABLE_EDIT_CONT |
Service:Enable Edit Contact |
| CS_KB_DISPLAY_PRODUCT |
Knowledge: Display Product Search Criteria |
| CS_KB_DISPLAY_PRODUCT_AS_POPUP |
Knowledge:Display Product Search Option LOV as popup window (JTT) |
| CS_KB_STARTING_CATEGORY |
Knowledge: Starting Category for Browsing Solutions |
| CS_KB_LOG_PERIOD |
Knowledge: Time period (in seconds) for user activity log |
| CS_KB_INTEGRATION_AUTO_PULL |
Knowledge: Pass all mapped notes to KM for solution searching and authoring |
| CS_KB_INTEGRATION_SEARCH_PAGE |
Knowledge: Search to display for integrating applications |
| CS_KB_DEFAULT_SOLUTION_VISIBILITY_LEVEL |
Knowledge: Default Solution Visibility Level |
| CS_KB_DISPLAY_SEARCH_OPTION_LIST |
Knowledge: Display “Using” search option on advanced solution search |
| CS_CHG_DEFAULT_INTERFACE_FLAG |
Service: Charges Default Interface to OM Flag |
| CS_KB_CHOOSE_FLOW |
Knowledge: Select Authoring Flow |
| CS_KB_DEFAULT_ACCESS_LEVEL |
Knowledge: Default Statement Visibility Level |
| CS_SR_USE_TYPE_RESPON_SETUP |
Service: Use SR Type – Responsibility Mapping |
| CSZ_VALID_INCIDENT_ADDRESS |
Service : Valid Incident Address |
| CS_CHG_DEFAULT_CONVERSION_TYPE |
Service: Charges Default Conversion Type |
| CSI_ORIGINAL_UPGRADING_FROM_RELEASE |
CSI: Upgrading Installed Base from Which Original Release |
| CS_KB_DEFAULT_SEARCHING_METHOD |
Knowledge: Default Searching Method |
| CS_CHG_DEFAULT_SORT_ORDER |
Service: Charges Default Sort Order |
| CS_KB_DEFAULT_FLOW |
Knowledge: Default Authoring Flow |
| CS_KB_SHOW_PLATFORM |
Knowledge: Display Platform Attributes throughout Knowledge Management |
| CSZ_ALLOWABLE_SUBJECT |
Service : Service Request Creation Item List filter |
| CSZ_DEFAULT_INCIDENT_ADDRESS_FORMAT |
Service : Default Incident Address Format |
| CS_SR_DEFAULT_EMAIL_CATEGORY |
Service: Default Email Category |
| CS_KB_EXPOSE_SEARCH_RELATED_SOLUTIONS |
Knowledge: Display Search Related Solutions button on advanced solution search |
| CSZ_HIST_DESC_TRUNCATION |
Service: Truncation of History Description |
| CSZ_SR_CTR_E_DAYS |
Service Contract expire advanced warning buffer in Days |
| CS_ALLOWABLE_SUBJECT |
Service Online: Service Request Creation Product List filter (old) |
| CSZ_VALID_BILL_SHIP_RELATIONSHIP_TYPES |
Service : Valid Bill/ShipTo Relationship Types |
| CS_CHG_MAX_ROLL_DAYS |
Service: Charges Default Max Roll Days |
| CS_DISPLAY_OPTION |
Service: Display Options |
| CS_SR_DEFAULT_EMAIL_TEMPLATE |
Service: Default Email Template |
| CS_SR_CONTACT_MANDATORY |
Service: Make Contact Mandatory |
| CS_KB_DISPLAY_QUICK_FIND |
Knowledge: Display Quick Find |
| CS_KB_CONCURRENT_SEARCH |
Knowledge: Concurrent Search Mode for Simple Search |
| CS_KB_SMP_SOL_OPT_STMT |
Knowledge: Display Optional Statements for authoring |
| CS_KB_SEARCH_REPOSITORIES |
Knowledge: Repositories to search across in simple search |
| CS_KB_DEFAULT_SEARCH_RELEVANCY |
Knowledge: Display search results above the score |
| CS_SR_DEFAULT_SYSTEM_RESOURCE |
Service: Default System Resource |
| CS_SR_RESTRICT_IB |
Service : Restrict Installed Base for location validation |
| CS_SR_INTERACTION_LOGGING |
Service: Interaction Logging Mode |
| CSZ_MAX_INCIDENT_HISTORY_LINES |
Service: Rows Displayed in History |
| CS_CTR_GF_DATE_FROM_BASE_CTR |
CTR:Update Group Function Date from Base Counter |
| CS_SR_USE_LOV_FOR_ORDER_NUM |
Service: Use List of values for Order Number |
| CS_KB_PRESERVE_TEXT_FORMATTING |
Knowledge: Preserve Formatting for Text Content |
| CSZ_DEFAULT_SEARCHKEY |
Service : Default Search Key Selection |
| CS_KB_SMP_SOL_PRIORITY |
Knowledge: Default Solution Priority |
| CS_KB_SOLVED_ACTION_PROF |
Knowledge: Action for Positive Solution Feedback |
| CS_KB_NOT_SOLVED_ACTION_PROF |
Knowledge: Action for Negative Solution Feedback |
| CS_KB_SOLN_NOTE_TYPE_PROF |
Knowledge: Note Type for Copied Solution |
| CS_KB_OTHER_APPS_EVENT_HANDLER |
Knowledge: Event handler class name for a calling application |
| CSZ_MANDATE_MIN_SEARCH |
Service: Mandate Minimum Search Criteria |
| CS_SR_FND_ORG_DEFAULT |
Service: Default the Inventory Organization in Find Service Request |
| CS_SR_DEFAULT_CATEGORY_SET |
Service: Default Item Category Set |
| CS_IB_PROCESS_DROP_SHIPMENT_LINES |
Service: Process Drop Shipment Lines |
| CS_SR_DEFAULT_CUSTOMER_NAME |
Service: Default Customer Name |
| CS_SR_PLATFORM_CATEGORY_SET |
Service: Default Platform Category Set |
| CS_SR_USE_INSTALLED_BASE |
Service: Use Installed Base |
| CS_CTR_WEBVIEW_ALLOWED |
CS: Counter Webview Allowed |
| CS_DEFAULT_CUSTOMER_CATEGORY |
Service : Default Customer Class Category |
| CS_CHARGE_OU_UPDATE |
Service:Allow Charge Operating Unit Update |
| CS_LOAD_BALANCING_REQD_HTML |
Service : HTML – Load Balancing required for Owner Assignment |
| CS_CTR_DEFAULT_VALID_FLG |
CTR:Default Value for Valid Flag |
| CS_SR_DEFAULT_GROUP_TYPE |
Service : Default Group Owner Type for Service Request |
| CS_SR_DEFAULT_TAB_FOR_UPDATE |
Service: Service Request Default Tab for Update |
| CS_CTR_INACTIVE_ITEM_STATUS |
CTR: Inactive Item Statuses |
| CS_KB_SMP_SOL_FLOW_NAME |
Knowledge: Default Authoring flow name |
| CS_SR_OUTBOUND_EMAIL_ENABLED |
Service: Enable Outbound Email in Service Request |
| CS_SR_EMAIL_CC_ENABLED |
Service: Enable defaulting CC field in Email header while sending an email in Service Request form |
| CS_IH_UPG_DEFAULT_EMPLOYEE |
Service : UPG Default Employee for Interactions |
| CS_CP_EXPIRED_STATUS |
Service: Expired Customer Product Status |
| CS_IB_RESTRICT_SITE_USAGE |
IB:Restrict LOV’s on Site Usage |
| CS_IB_SYSTEM_WINDOW_DISPLAY |
Service : Propagate Systems Changes – Window Display |
| CS_CSI_ENABLED |
CSI Enabled Profile Option |
| CS_SKIP_REC_AFTER_FIRST_ERR |
Service Upgrade:Skip Record After First Error |
| CS_IB_SHOW_ALL_CONTRACTS |
Service:Filter Display of all contracts |
| CS_RMA_PARTIAL_RECD_STATUS |
Service:CP Status for Partial Return |
| CS_SR_DEFAULT_PARTY_TYPE |
Service: Default Party Type |
| CS_KB_ACTIVE_KB_SYSTEM |
Knowledge: Active Knowledge Base System |
| CS_POST_SR_IMPL_CLASS |
CS : Post SR Creation Impl Class |
| CS_SR_AM_SKILL_INFO_REQD |
Service : Skill Information Required for Assignment Manager |
| CS_SR_DEFAULT_LOG_CHECK_BOX |
Service: Default Log tab Check Box |
| CS_DEFAULT_LAYOUT_TEMPLATE |
CS : Default Layout Template |
| CS_SR_DEFAULT_AGENT_COMMENTS |
Service : Default note type for agent comments |
| CS_KB_STATEMENT_ORDER |
Knowledge: Statement display order on solution details |
| CS_KB_SMP_SOL_ACCESS_LEVEL |
Knowledge: Default Distribution Level (1) |
| CS_KB_SMP_SOL_SOLUTION_TYPE |
Knowledge: Default Solution Type |
| CS_KB_SMP_SOL_CONTENT_TYPE |
Knowledge: Default Statement Content Type |
| CS_IB_PATCH_STATUS |
Service: patch status |
| INC_DEFAULT_INCIDENT_STATUS |
Service: Default Service Request Status |
| CS_UPG_BATCHSIZE |
Service: Upgrade Batchsize |
| INC_DEFAULT_INCIDENT_TASK_ASSIGNEE |
Service: Default Task Assignee on the Service Request Tasks tab |
| CS_UPG_INSTALL_COUNTRY_CODE |
Service: UPG Install Country Code |
| CS_IB_PATCH |
Service: patch product name |
| CS_SR_DEFAULT_TAB |
Service: Service Request Default Tab |
| CS_UPG_SHIP_TO_COUNTRY_CODE |
Service: UPG Ship to Country Code |
| INC_DEFAULT_INCIDENT_TASK_OWNER |
Service: Default Service Request Task Owner |
| CS_SR_EMAIL_SUBJECT_PREFIX |
Service: Subject Prefix for Outbound Email in Service Request |
| CS_SR_UWQ_MY_LABEL |
Service: SR UWQ My Label |
| CS_SR_UWQ_TEAM_LABEL |
Service: SR UWQ Team Label |
| MINUTE_UNIT_OF_MEASURE |
Service: Minute Unit of Measure |
| INC_DEFAULT_TASK_RESTRICT_CLOSURE_FLAG |
Service: Default value for restrict closure flag on service request task tab |
| CS_SR_UWQ_GROUP_LABEL |
Service: SR UWQ Group Label |
| CS_CHARGE_DEFAULT_PRICE_LIST |
Charge: Default Price List |
| HOUR_UNIT_OF_MEASURE |
Service: Hour Unit of Measure |
| CSI_UPGRADING_FROM_RELEASE |
CSI: Upgrading Installed Base from Which Release |
| CS_CSI_MIG_CONTINUE |
Service : CS to CSI Continue Migration With Errors |
| CS_CSI_MIG_STAGE |
Service : CS to CSI Migration Stage |
| CS_CSI_MIG_PARTY_AUDIT |
Service : CS to CSI Migrate Party Audit Data |
| CS_CSI_MIG_PRODUCT_AUDIT |
Service : CS to CSI Migrate Customer Products Audit Data |
| CS_CSI_MIG_SYSTEM_AUDIT |
Service : CS to CSI Migrate Systems All Audit Data |
| CS_SR_MIGRATE_EMPLOYEE_SR_ORG_ID |
Service: Migration Organization for Employee Service Requests |
| CS_INV_VALIDATION_ORG |
Service: Inventory Validation Organization |
| CS_SR_DEST_DB_LINK |
Service: High Availability – Database link name to the connected instance (used for High Availability only) |
| CS_DEFAULT_NAVIGATE_TO_FORM |
Service: Navigate to Contact Center or Telesales |
| CS_KB_RESP_FROM_ANOTHER_APP |
Knowledge: User responsibility when calling Knowledge Management from another application |
| CS_SR_GROUP_OR_OWNER_MANDATORY |
Service : Make Group or Individual Owner Mandatory |
| CS_SR_DEFAULT_TIMEZONE_TYPE |
Service: Default value for Service Request Timezone type List Item |
| CS_AUTO_ASSIGN_OWNER_FORMS |
Service: Real-Time Automatic Assignment of Service Requests in Agent-Facing Applications |
| CS_AUTO_ASSIGN_OWNER_HTML |
Service: Real-Time Automatic Assignment of Service Requests from iSupport |
| CS_SR_DEFAULT_CONTACT_TYPE |
Service: Default Contact Type |
| CS_KB_PRODUCT_CATEGORY_SET |
Knowledge: Default Product Category Set |
| CS_CHARGE_DEFAULT_MODIFIER |
Service:Default Manual Modifier |
| CS_CTR_HTML_DISP_VALID |
CTR:Display reading valid flag in HTML |
| CS_SR_USE_STATE_TRANSITION |
Service: Use State Transition |
| CS_CHG_DEFAULT_BP_FROM_SR |
Service: Charges – Default Business Process from SR |
| CS_SR_GROUP_MANDATORY |
Service: Group Owner Mandatory |
| ACCESS_ASSIGN_TEMPLATE_UNSERV_CP |
IES: – Assign Unserviced CPs |
| ACCESS_AUTOASSIGN_CONTACT |
IES: AutoAssign Contacts |
| ACCESS_CODE_UPDATE_TYPE |
IES: Access Code Update Type |
| ACCESS_TEMPLATE_DEFAULT_TYPE |
IES: Default Template Type |
| ACCESS_TERMINATE_ASSIGN_EFFECT |
IES: Termination Effect |
| ALLOW_SERVICE_DATE_CHANGE |
Service: Allow Service date change |
| REPAIR_DEFAULT_ORDER_DISCOUNT |
Service: Default Discount for Repair/Replacement Orders |
| REPAIR_DEFAULT_PRICE_LIST |
Service: Default Price List for Repairs |
| REPAIR_DEFAULT_TXN_GROUP |
Service: Default Transaction Group for Depot Repair |
| REPAIR_MIN_STATUS_FOR_JOB |
Service: Minimum Repair Status for Submitting Jobs |
| SERVICE_CHANGE_ORDER_TYPE |
IES: Change Default Order Type |
| SERVICE_DEFAULT_ORDER_TYPE |
Service: Default Order Type |
| SERVICE_ITEM_FLEX_CODE |
Service: Item Flexfield (Service) |
| SERVICE_RENEWAL_ORDER_TYPE |
Service: Renewal Default Order Type |
| SERV_SYSTEM_NAME_UPDATE |
Service: System Name Update Allowed |
| SERV_SYSTEM_TERMINATE_CPS |
Service: Cascade System Termination |
| SERV_SYS_TERMINATE_CP_STATUS |
Service: Customer Product Termination Status |
| SYSTEM_NAME_CREATION |
Service: Auto-generate System Name |
| TIME_UOM_CLASS |
Service: Time Unit of Measure Class |
| VERSION_UPDATE_ORDER_TYPE |
IES: Version Update Order Type |
| CS_MO_ALLOW_UPDATE_ACROSS_ORG |
Service: Allow Updates Across Organizations |
| CS_IB_AUTOSPLIT_ON_INSTANTIATION |
Service: Auto-Split Products During Instantiation |
| CS_IB_STATUS_ON_INSTANTIATION |
Service: Default Status of Instantiated Products |
| CS_IB_CONFIG_TYPE_ON_INSTANTIATION |
Service: Default Configuration Type of Instantiated Products |
| CS_SERVICE_REQUEST_FIRST_TAB |
Service: Service Request First Tab |
| CS_KB_ALLOW_KB_NOTE_UPDATE |
Knowledge: Allow Knowledge Note Update |
| CS_KB_DEF_CONTRIBUTION_STATUS |
Knowledge: Knowledge Base Default Contribution Status |
| CS_KB_DEFAULT_SOLUTION_TYPE |
Knowledge: Default Solution Type for Authoring |
| CS_SR_DEFAULT_NOTE_TYPE |
Service: Default New Note Type in Workbench Tab |
| CS_WEB_LAUNCH_DEFINE_PRODUCTS |
Service : Web Launch Define Customer Products |
| CS_CTR_TIME_UOM_INV_ITEM_ID |
Service: Item for facilitating conversions of units of time |
| CS_ENABLE_PROMPTS |
Service: Yes/No to Enable/Disable change of Prompts/Required fields |
| CS_SR_ESCALATED_COLOR |
Service:Visual Attribute for Setting Color for SR Number if SR is escalated |
| CS_QM_START_MENU |
Customer Care: Start Menu in Quick Menu |
| MANUAL_CP_DEFINITION_ALLOWED |
IES: Manual Item Instance Definition Allowed |
| MONTH_UNIT_OF_MEASURE |
Service: Month Unit of Measure |
| ORGANIZATION_ID |
IES:Organization Id |
| INC_DEFAULT_INCIDENT_TASK_ASSIGNEE_TYPE |
Service : Default Assignee type on the Service Request Tasks tab |
| CS_SR_DEFAULT_OWNER_TYPE |
Service: Default Service Request Owner Type |
| INC_DEFAULT_INCIDENT_TASK_OWNER_TYPE |
Service: Default Service Request Task Owner Type |
| CS_KB_MAX_SEARCH_RESULTS |
Knowledge: Maximum number of search results to display |
| CS_SR_DEFAULT_GROUP_OWNER |
Service: Default Group Owner for Service Requests |
| CS_SR_OWNER_MANDATORY |
Service: Individual Owner Mandatory |
| CS_SR_GENERATE_SR_NUM |
Service: System generated Service Request Number |
| CS_LOAD_BALANCING_REQD_FORMS |
Service : FORMS – Load Balancing required for Owner Assignment |
| CS_UPG_BILL_TO_COUNTRY_CODE |
Service: UPG Bill to Country Code |
| CP_REVISION_UPDATE |
Service: Set Item Instance To Latest Revision |
| CS_AUTO_LAUNCH_WEB_WKFLW |
Service: Auto Launch Web Workflow |
| CS_CONTRACTS_ACTIVE_STATUS |
Contracts: Status for active contracts |
| CS_CONTRACTS_AR_BATCH_SOURCE |
Contracts: Batch Source for Invoices and Credit Memos |
| CS_CONTRACTS_DEFAULT_HDR_STATUS |
Contracts: Default status of Contract Header |
| CS_CONTRACTS_DEFAULT_LINE_STATUS |
Contracts: Default Status of Contract Lines |
| CS_CONTRACTS_EXPIRED_STATUS |
Contracts: Status for expired contracts |
| CS_CONTRACTS_TERMINATED_STATUS |
Contracts: Status of terminated contracts |
| CS_CURRENCY_CODE |
Service: User Currency Code |
| CS_DEFAULT_INT_CATEGORY |
Service: Default Interaction Category |
| CS_DEFAULT_INT_METHOD |
Service: Default Interaction Method |
| CS_DEFAULT_INT_TYPE |
Service: Default Interaction Type |
| CS_DEFAULT_WEB_INC_ASSIGNEE |
Service: Default Web Service Request Owner |
| CS_DEFAULT_WEB_INC_SEVERITY |
Service: Default Web Service Request Severity |
| CS_DEFAULT_WEB_INC_TYPE |
Service: Default Web Service Request Type |
| CS_DEFAULT_WEB_INC_URGENCY |
Service: Default Web Service Request Urgency |
| CS_FIELD_SERVICE_ORGANIZATION |
Service: Field Service Transaction Organization |
| CS_FIELD_SERVICE_SUBINVENTORY |
Service: Field Service Transaction Subinventory |
| CS_FIELD_SERVICE_TRANSACTION_TYPE |
Service: Field Service Transaction Type |
| CS_ID_FLEX_CODE |
Service: Item Flexfield |
| CS_MC_CONVERSION_TYPE |
Service: Default Conversion Type |
| CS_MINIMUM_SERVICE_DURATION |
Service: Minimum Service Duration |
| CS_ON_LINE_ORDER_PROCESSING |
Service: On-line Processing of Service Orders |
| CS_RC_FIRST_ALTREGION |
Service: Default Response Center Navigation Region |
| CS_RC_MENU |
Service :Response Center User Menu |
| CS_RC_TOOLBAR_MENU |
Service : Response Center Toolbar Menu |
| CS_REPAIR_DEFAULT_EXPENSE_ITEM |
Service: Repair Default Expense Item |
| CS_REPAIR_DEFAULT_LABOR_ITEM |
Service: Repair Default Labor Item |
| CS_REPAIR_DEFAULT_MATERIAL_ITEM |
Service: Repair Default Material Item |
| CS_RMA_LINE_STATUS_FORM_REPAIR_LINES |
Service: Product Status When Returned for Repair |
| CS_RMA_STATUS_FOR_NON_REPAIR_LINES |
Service: Item Status for Returns |
| CS_SUPPORT_HR_ROLE |
Service: Support Role in Human Resources |
| CS_TASKS_CREATE |
Service: Create Tasks Privilege |
| CS_TASKS_UPDATE |
Service: Update Tasks Privilege |
| CS_TASKS_VIEW_ALL |
Service: View All Tasks Privilege |
| CS_WF_ADMINISTRATOR |
Service: Workflow Administrator |
| DAY_UNIT_OF_MEASURE |
Service: Day Unit of Measure |
| INC_AUTO_LAUNCH_WORKFLOW |
Service: Auto Launch Workflow |
| INC_DEFAULT_ACTION_OWNER |
Service: Default Action Owner |
| INC_DEFAULT_ACTION_SEVERITY |
Service: Default Action Severity |
| INC_DEFAULT_ACTION_TYPE |
Service: Default Action Type |
| INC_DEFAULT_INCIDENT_OWNER |
Service: Default Service Request Owner |
| INC_DEFAULT_INCIDENT_SEVERITY |
Service: Default Service Request Severity |
| INC_DEFAULT_INCIDENT_TYPE |
Service: Default Service Request Type |
| INC_DEFAULT_INCIDENT_URGENCY |
Service: Default Service Request Urgency |
| INC_DEFAULT_MAKE_PUBLIC_FLAG |
Service: Default Make Public Flag |
| INC_ENABLE_CONTEXT_SEARCH |
Service: Enable Context Search |
| INC_PUBLISH_FLAG_UPDATE |
Service: Publish Flag Update Allowed |
