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by oracleguru

Relationship Plan Assignment Engine

ORACLE APPS COMMUNITY > Tutorial > Sales & Marketing > Oracle Customer Care > Concurrent Requests & Reports

 

NAME: Relationship Plan Assignment Engine
SHORT CODE: CSCRSPEN
MODULE: Oracle Customer Care

Description: Plan assignment / de-assignment engine.
Navigation: Oracle Customer Care Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • P_PLAN_ID : References Plan_Id in Csc_Plan_Headers_B
  • P_CHECK_ID : References Check_Id in Csc_Prof_Checks_B
  • P_PARTY_ID : References Party_Id in Hz_Parties
  • P_CUST_ACCOUNT_ID : References Cust_Account_Id in Hz_Cust_Accounts

 

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by oracleguru

Customer Profile Engine

ORACLE APPS COMMUNITY > Tutorial > Sales & Marketing > Oracle Customer Care > Concurrent Requests & Reports

 

NAME: Customer Profile Engine
SHORT CODE: CSCPRFEN
MODULE: Oracle Customer Care

Description: Customer Profile Engine – Computes profile check results for customers.
Navigation: Oracle Customer Care Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • P_PARTY_TYPE : References Party Type
  • P_PARTY_ID : References Party_Id
  • P_GROUP_ID : References Group_Id in Csc_Prof_Groups_B

 

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