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by oracleguru

Views in Service Intelligence Module

ORACLE APPS COMMUNITY > Tutorial > Business Intelligence > Oracle Service Intelligence

Views in Oracle Service Intelligence Module

BIV_BACKLOG_TYPE_V
BIV_BUCKET_AGING_V
BIV_CHANNELS_V
BIV_DBI_REPAIR_TYPES_V
BIV_DBI_RES_STATUS_V
BIV_DBI_RO_ORG_V
BIV_DBI_SERVICE_CODES_V
BIV_DR_BKLG_DIST_V
BIV_FS_BACKLOG_AGING_LVL_V
BIV_FS_BACKLOG_STATUS_LVL_V
BIV_FS_DISTANCE_UOM_LVL_V
BIV_FS_TASK_TYPE_LVL_V
BIV_FS_TIME_TO_RES_LVL_V
BIV_FS_TRVL_DIST_LVL_V
BIV_FS_TRVL_DIST_VAR_LVL_V
BIV_FS_TRVL_TIME_LVL_V
BIV_FS_TRVL_TIME_VAR_LVL_V
BIV_MAINT_ACTIVITY_LVL_V
BIV_MAINT_ASSET_CATEGORY_LVL_V
BIV_MAINT_ASSET_CRITICAL_LVL_V
BIV_MAINT_ASSET_GROUP_LVL_V
BIV_MAINT_ASSET_NUMBER_LVL_V
BIV_MAINT_CST_CATEGORY_LVL_V
BIV_MAINT_CST_ELEMENT_LVL_V
BIV_MAINT_LATE_COMP_AGING_V
BIV_MAINT_PAST_DUE_AGING_V
BIV_MAINT_REQ_COMP_AGING_V
BIV_MAINT_REQUEST_TYPE_LVL_V
BIV_MAINT_WK_ORDER_TYPE_LVL_V
BIV_MAINT_WO_STATUS_LVL_V
BIV_REQUESTTYPE_V
BIV_RESOLUTIONS_V
BIV_SEVERITIES_V
BIV_SRTYPE_SEC_V
BIV_STATUSES_V

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by oracleguru

Service Intelligence Profile Options

ORACLE APPS COMMUNITY > Tutorial > Business Intelligence > Oracle Service Intelligence

Oracle Service Intelligence Profile Options

PROFILE OPTION SHORT CODE PROFILE OPTION NAME
BIV:INC_SEVERITY_3 BIV:INC_SEVERITY_3
BIV_TIME_RANGE1 BIV_TIME_RANGE1
BIV:INC_STATUS_3 BIV:INC_STATUS_3
BIV:INC_SEVERITY_4 BIV:INC_SEVERITY_4
BIV:INC_SEVERITY_5 BIV:INC_SEVERITY_5
BIV:DEBUG BIV:DEBUG
BIV:INC_STATUS_1 BIV:INC_STATUS_1
BIV:INC_SEVERITY_2 BIV:INC_SEVERITY_2
BIV_JEOPARDY_TIME_UOM BIV_JEOPARDY_TIME_UOM
BIV_UPDATE_ALLOWED_SR_QVIEW BIV: Update allowed on Service Request Quick View form
BIV:INC_SEVERITY_1 BIV:INC_SEVERITY_1
BIV_JPARDY_RESP_TIME_BUFFER Service: Jeopardy: Response Date Buffer
BIV_JPARDY_RESL_TIME_BUFFER Service: Jeopardy: Resolution Date Buffer
BIV_TIME_RANGE2 BIV_TIME_RANGE2
BIV_WEEK_START_DAY BIV_WEEK_START_DAY
BIV_JPARDY_TASK_START_TIME_BUFFER Service: Jeopardy: Task Calendar Start Date Buffer
BIV_TIME_UOM BIV_TIME_UOM
BIV_JPARDY_TASK_END_TIME_BUFFER Service: Jeopardy: Task Calendar End Date – Effort Buffer
BIV_SHORT_LIST_ROW_NUMBER BIV_SHORT_LIST_ROW_NUMBER
BIV:INC_STATUS_2 BIV:INC_STATUS_2

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by oracleguru

Service Intelligence Concurrent Programs

ORACLE APPS COMMUNITY > Tutorial > Business Intelligence > Oracle Service Intelligence

Oracle Service Intelligence Concurrent Programs

CONCURRENT PROGRAM SHORT CODE CONCURRENT PROGRAM NAME
BIV_SR_DATA Collect Service Request Data
BIV_GROUP_LEVEL Collect Group Levels
BIV_KPI_PKG Collect Push Report Data
BIV_KPI_JAVA_EMAIL Push Report Email
BIV_KPI_JAVA_REPORT Push Report
BIV_DBI_COLLECT_INIT_ACTIVITY Activity – Initial Load Customer Support Management Base Summaries
BIV_DBI_COLLECT_INIT_BACKLOG Backlog – Initial Load Customer Support Management Base Summaries
BIV_DBI_COLLECTION_LOG Check Collection Log for Customer Support Management Base Summaries
BIV_DBI_COLLECT_INIT_CLOSED Closed – Initial Load Customer Support Management Base Summaries
BIV_DBI_TREND_RPT_LOAD Populate Rolling Periods Trend Reports helper table
BIV_DBI_COLLECT_INIT_SETUP Setup – Initial Load Customer Support Management Base Summaries
BIV_DBI_COLLECTION_INC Update Customer Support Management Base Summaries
BIV_DBI_COLLECT_INIT_WRAPUP Wrapup – Initial Load Customer Support Management Base Summaries
BIV_DBI_COLLECTION_AGE Backlog Aging – Load Customer Support Management Base Summaries
BIV_DBI_COLLECT_INIT_RES Resolution – Initial Load Customer Support Management Base Summaries

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