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by oracleguru

Populate Agent related Data

ORACLE APPS COMMUNITY > Tutorial > Business Intelligence > Oracle Interaction Center Intelligence

 

NAME: Populate Agent related Data
SHORT CODE: BIXAGTSB
MODULE: Oracle Interaction Center Intelligence

Description: Populate Agent related Data
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • p_start_date :
  • p_end_date :

 

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by oracleguru

Oracle Interaction Center Intelligence Tables

ORACLE APPS COMMUNITY > Tutorial > Business Intelligence > Oracle Interaction Center Intelligence

Oracle Interaction Center Intelligence module tables:

  • BIX_INTERACTIONS
  • BIX_INTERACTIONS_INF
  • BIX_SERVER_CP
  • BIX_SERVER_IB
  • BIX_SERVER_MCM
  • BIX_SERVER_SUM_CP
  • BIX_SERVER_SUM_IB
  • BIX_SUM_AGENT
  • BIX_SUM_AGT_CLS
  • BIX_SUM_AGT_PRD
  • BIX_SUM_GRP_CLS
  • BIX_SUM_GRP_CLS_INQ
  • BIX_SUM_GRP_CLS_TRN
  • BIX_SUM_GRP_PRD_OUT
  • BIX_SUM_INFO
  • BIX_SUM_INFO_CONFIG
  • BIX_TIME

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