NAME: ICI: Load Response Lookup Staging Tables for 1159 Demo
SHORT CODE: BIX_RLOOK_STAGE_LOAD
MODULE: Oracle Interaction Center Intelligence

Description: ICI: Load Response Lookup Staging Tables for 1159 Demo
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Filename : Data file name with complete path

NAME: ICI: Load Session Staging Tables for 1159 Demo
SHORT CODE: BIX_LOGIN_STAGE_LOAD
MODULE: Oracle Interaction Center Intelligence

Description: ICI: Load Login Staging Tables for 1159 Demo
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Filename : Data file name with complete path

NAME: Email Center Summary Subworker
SHORT CODE: BIX_EMAIL_SUMMARY_SUBWORKER
MODULE: Oracle Interaction Center Intelligence

Description: Email Center Summary Subworker
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• p_worker_no : Worker Number