Oracle Interaction Center Intelligence Tables
Oracle Interaction Center Intelligence module tables:
- BIX_INTERACTIONS
- BIX_INTERACTIONS_INF
- BIX_SERVER_CP
- BIX_SERVER_IB
- BIX_SERVER_MCM
- BIX_SERVER_SUM_CP
- BIX_SERVER_SUM_IB
- BIX_SUM_AGENT
- BIX_SUM_AGT_CLS
- BIX_SUM_AGT_PRD
- BIX_SUM_GRP_CLS
- BIX_SUM_GRP_CLS_INQ
- BIX_SUM_GRP_CLS_TRN
- BIX_SUM_GRP_PRD_OUT
- BIX_SUM_INFO
- BIX_SUM_INFO_CONFIG
- BIX_TIME
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