You are browsing the archive for CSX.

Service Forms

Oracle Service Module Forms

FORM SHORT CODE ORACLE FORM NAME
CSXSYTRS Transfer Systems
CSXCCCIH Interaction History
CSXSRORG Multi Org. Setup
CSXSEWET Load Balancing Weights
CSXSRLAN Enter Preferred Language
CSXPCMAP Problem Codes Mapping
CSXCTMLU Define Property LOV Types
CSXSRMAP Mapping Service Request Type
CSXNODES Define Nodes
CSXSEBC Billing Type Attributes
CSXTMLBR T&M Labor Schedule
CSXCUMGH View Messages
CSXSRDEF Enter Defects
CSXSRAUD Audit History
CSXDRORD Repair Orders
CSXSEDSC Service Coverages
CSXSEDBT Transaction Billing Types
CSXSEDCR Counter Setup
CSXSRFUL Fulfillment requests
CSXSRKBS Knowledge Base Search
CSXCUMPI Customer Products
CSXCUDCP Define Customer Product
CSXSYDCS Systems
CSXSRISR Create Service Requests
CSXSRSMS Agent Knowledge Base Search
CSXSEIST Service Request Statuses
CSXSEDIS Service Request Severities
CSXSEDIT Service Request Types
CSXSEDIU Service Request Urgencies
CSXSEDSP Service Parameters
CSXCUSMG Send Message
CSQKMENU Quick Menu
CSXCUTRS Transfer Customer Products
CSXSEDCS Customer Product Statuses
CSXSEDTT Transaction Types
CSXSEBPT Business Process Setup
CSXSVMSV Customer Product Services
CSXSVODS Order Service
CSXSVMTN Renew Service
CSXSVTSV Terminate Service
CSXDRRPR Repairs
CSXDRWIP Repair Jobs
CSXSEDSA Service Availability
CSXSECCD Customer Coterminate Date
CSXSEDDC Repair Diagnosis Codes
CSXSEDSG Define Service Groups
CSXSEDSL Define Support Levels
CSXSEDDA Define Dispatch Rules
CSXSRCCM Customer and Contact Maintenance
CSXCTREST Define Counters Estimation Methods
CSXSRIAS Incident Address Search

Service Concurrnt Programs

Oracle Service Concurrent Programs

CONCURRENT PROGRAM SHORT CODE CONCURRENT PROGRAM NAME
CS_KB_UPDATE_USED_CNT Knowledge Management Update Solution Used Count
CSXOCIB Installed Base Interface
CSXMLSC3 Mailing Label – Support Customers (IBOM)
CSXMLSC1 Mailing Label – Support Customers (OLD BOM)
CSXMLSC2 Mailing Label – Support Customers (Comma Delimited)
CS_SR_SYNC_INDEX Service Request Synchronize Index
CS_SR_HA_ENABLE_PROP Service: High Availability – Source: Enable queue propagation from source
CS_SR_HA_JTA_ALT_SEQS Service : High Availability – Destination: Alter JTF_NOTE_S sequence dynamically
CS_SR_HA_DEST_SEQUENCES Service : High Availability – Destination : Alter CS sequences dynamically
CS_SR_HA_DUMP_QDATA Service: High Availability- Destination: Program to dump queue transaction id to a temp table
CS_SR_HA_EXCEPTION Service: High Availability – Destination: Program to fetch messages from exception queue
CS_SR_HA_CREATE_PROP Service: High Availability – Source: Setup Service Request Queue Propagation
CS_SR_HA_DEQ Service: High Availability – Destination: Replay program for High Availability
CS_KB_SOL_EXP Knowledge Management Solution Export Program
CS_KB_SOLUTIONS_LOADER Knowledge Management Solution Import Program
CS_KB_REPORT_REFRESH Refresh Knowledge Management Report Summarization Data
CS_KB_TECHLIB_PLSQL Knowledge Management solution library generator program
CS_KB_PURGE_EXT_SESS_ATTR Knowledge Management Purge Tracking History
CS_KB_SYNC_INDEX Knowledge Management Index Synchronization
CSXCTIM Time Based Counters Engine
CSXPRRPR Customer Product Detail
CSDRBAT Depot Repair Control
CSXMRNLT Mass Renew Notification Letter
CSXMNNLT Mass Notification Letter for Version Updates
CSRABAT Service Termination
CSOEBAT Autocreate Installed Base
CSMRSR Mass Service Renewal Leads Generation
CSMROR Mass Service Renewal Order
CSMRLT Mass Renewal Service notification
CSMNNLT Mass Notification Letters Generation
CSMNMNU Mass Notification Update Order Program
CSMNGUL Generate Update Version Leads
CSACBAT Access Template Generation
CSXSRSUM Service Request Summary Report
CSXSRDET Service Request Detail Report
CSKUPDH Knowledge Base User History Summary Update
CSAUBAT Auto-Renew Eligible Contracts
CSEXBAT Expire or terminate Contracts
CSRCBAT Fetch Transaction Information from AR
CSCRBAT Contract Billing Program
CSXCPREP Customer Products Summary Report
CSXEXPSR Expiring Services Report
CSXESTCH Repair Charge Report
CSXORINT Orders Interface Report
CSECPSIB Expire Customer Product Status
CSXCSIDT Systems Detail Report
CSXSCBPR Service Contracts By System Report
CSXCCLBP Customer Licence By Product
CSXUNSIB Unsupported InstallBase Items Report
KM_SOLUTION_LOADER Knowledge Management Solutions Loader
CSSRCONMAN Automatic Assignment of Resource for Service Request
CS_KB_UPDATE_USAGE_SCORE Knowledge Management Calculate Solution Usage Score
CS_CSY_KPI_LOAD_INCREMENTAL Load KPI Summary Data
CS_CSY_KPI_LOAD_INITIAL Initial Data Load
CS_CSY_KPI_REFRESH_MV Refresh Materialized View
CSY_INCREMENTAL_DATA_LOAD_SET Request Set KPI Summary: Incremental Data Laod
CSY_INITIAL_DATA_LOAD_SET Request Set KPI Summary: Initial Data Load
CS_CSY_INCREMENTAL_DATA_LOAD Request Set KPI Summary: Incremental Data Load
Last Stage Request Set Stage Refresh Materialized View Stage – Request Set KPI Summary: Incremental Data Load
1st Stage Request Set Stage Incremental Data Load Stage – Request Set KPI Summary: Incremental Data Load
First Stage Request Set Stage Intial Data Load Stage – Request Set KPI Summary: Intial Data Load Set
Second Stage Request Set Stage Refresh Materialized View Stage – Request Set KPI Summary: Intial Data Load Set
CS_KB_MARK_IDX_ON_SEC_CHG Knowledge Management mark solutions for text re-indexing
CS_KB_SOLN_AUTO_UNLOCK Knowledge Management Unlock Stuck Solutions
CSCHAUBAT Charges AutoSubmission Concurrent Program
CS_SRTASK_WI_SYNCH Service: Synchronize Service Request Task Work Items
CS_SR_WI_SYNCH Service: Synchronize Service Requests and Work Items
CS_KB_STMT_CLEANUP Knowledge Management Statement Cleanup
CS_SR_ADDR_SYNC_INDEX Service Request Synchronize Incident Address Index
CS_KB_SYNC_SOLUTIONS_INDEX Knowledge Management Solution Index Synchronization
CS_KB_SYNC_STATEMENTS_INDEX Knowledge Management Statement Index Synchronization
CS_KB_SYNC_CATEGORIES_INDEX Knowledge Management Category Index Synchronization
CS_KB_SYNC_FORUM_INDEX Knowledge Management Forum Messages Index Synchronization
FNDRSSUB1604 Request Set Knowledge: synchronizes all indexes
STAGE10 Request Set Stage All Requests – Request Set Knowledge: synchronizes all indexes
STAGE11 Request Set Stage All Requests – Request Set Knowledge: Index Synchronization
CS_KB_SYNC_SYNC_SET Request Set Knowledge: Index Synchronization
CS_KB_SYNC_SET_V2 Request Set Knowledge Managment: index synchronization set
Stage10 Request Set Stage All Requests – Request Set Knowledge Managment: index synchronization set
CSVAUUPG Service: Process to Reformat Audit Data
CSVAWUPG Service: Child Audit Worker Upgrade
CS_CSY_INITIAL_DATA_LOAD Request Set KPI Summary: Initial Data Load Set
CSCHGLINENOWKR Charges: Upgrade for Line Number – Worker
CSCHGLINENOMGR Charges: Upgrade for Line Number – Manager
CSSRCPTAW Service: Service Request Contact Points Audit Upgrade – Worker
CSSRCPTAM Service: Service Request Contact Points Audit Upgrade – Manager
CSSRAWGEN Service: General Upgrade for Audit Records – Worker
CSSRAMGEN Service: General Upgrade for Audit Records – Manager
CSSRAUDCWKR Service: Upgrade for Audit Creation Record – Worker
CSSRAUDCMAN Service: Upgrade for Audit Creation Record – Manager
CSSRPGW Service Request Data Purge Worker Thread
CSSRPGP Service Request Data Purge
CS_SR_SYNC_TEXT_INDEX Service Request: Synchronize Text Index Program
CSCSTPG Service Cost Creation Program
CSCSTPGW Service Request Cost Create Worker Thread
CSXSRDET_XML Service Request Detail Report (XML)
CSXSRSUM_XML Service Request Summary Report (XML)