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by oracleguru

Customer Care Descriptive Flex Fields

ORACLE APPS COMMUNITY > Tutorial > CSC

Oracle Customer Care DFF list

DFF View DFF CODE NAME DFF name
CSC_CUSTOMERS_DFV CSC_CUSTOMERS Critical Customers
CSC_CUST_PLANS_DFV CSC_CUST_PLANS Customer Plans Additional Information
CSC_PLAN_ENABLE_SETUP_DFV CSC_PLAN_ENABLE_SETUP Enable plans additional Information
CSC_PLAN_HEADERS_B_DFV CSC_PLAN_HEADERS_B Plan Headers Additional Information
CSC_PLAN_LINES_DFV CSC_PLAN_LINES Plan Lines Additional Information
CSC_CUSTOMERS_AUDIT_HIST_DFV CSC_customers_audit_hist Critical Customers Audit History

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by oracleguru

Customer Care Concurrent Programs

ORACLE APPS COMMUNITY > Tutorial > CSC

Oracle Customer Care Concurrent Programs

CONCURRENT PROGRAM SHORT CODE CONCURRENT PROGRAM NAME
CSCPRFEN Customer Profile Engine
CSCRSPEN Relationship Plan Assignment Engine

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by oracleguru

Customer Care Forms

ORACLE APPS COMMUNITY > Tutorial > CSC

Oracle Customer Care Forms

FORM SHORT CODE ORACLE FORM NAME
CSCCCCDB Customer Dashboard
CSCCCCRC Contact Center
CSCMNTPN Maintain Relationship Plans
CSCSECPS Customer Profile Setup
CSCSEDPN Define Relationship Plans
CSCUTILS Oracle Customer Care Utils
CSCCCCUS Critical Customer Management
CSCCCACD Account Details
CSCCSRCH Customer Search
CSCCCCPT Party Site Contact Points

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