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Service Request Synchronize Incident Address Index

 

NAME: Service Request Synchronize Incident Address Index
SHORT CODE: CS_SR_ADDR_SYNC_INDEX
MODULE: Oracle Service

Description: Update service request context incident address search index
Navigation: Oracle Service Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • bmode : Mode to rebuild index: S, R, OFAST, OFULL

 

Knowledge Management Statement Index Synchronization

 

NAME: Knowledge Management Statement Index Synchronization
SHORT CODE: CS_KB_SYNC_STATEMENTS_INDEX
MODULE: Oracle Service

Description: Program to update statement indexes
Navigation: Oracle Service Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • bmode : Mode to rebuild index: S, R, OFAST, OFULL
  • pworker : Number of workers for parallel process

 

Knowledge Management Solution Index Synchronization

 

NAME: Knowledge Management Solution Index Synchronization
SHORT CODE: CS_KB_SYNC_SOLUTIONS_INDEX
MODULE: Oracle Service

Description: Program to update Solutions Indexes
Navigation: Oracle Service Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • bmode : Mode to rebuild index: S, R, OFAST, OFULL
  • pworker : Number of workers for parallel process
  • attachment : Index attachments