You are browsing the archive for Concurrent Requests & Reports.

Service Request Summary Report

 

NAME: Service Request Summary Report
SHORT CODE: CSXSRSUM
MODULE: Oracle Service

Description: Service Request Summary Report
Navigation: Oracle Service Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • Customer Number(Low) : Customer Number(Low)
  • Customer Number(High) : Customer Number(High)
  • Item(Low) : Item(Low)
  • Item(High) : Item(High)
  • Request Number(Low) : Request Number(Low)
  • Request Number(High) : Request Number(High)
  • Type : Type
  • Severity : Severity
  • Urgency : Urgency
  • Problem Code : Problem Code
  • Resolution Code : Resolution Code
  • Status : Status
  • Owner : Owner
  • Closed Date : Closed Date
  • Logged By : Logged By
  • Closed Flag : Closed Flag

 

Service Request Detail Report (XML)

 

NAME: Service Request Detail Report (XML)
SHORT CODE: CSXSRDET_XML
MODULE: Oracle Service

Description: Service Request Detail Report
Navigation: Oracle Service Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • Customer Number(Low) : Customer Number(Low)
  • Customer Number(High) : Customer Number(High)
  • Item(Low) : Item(High)
  • Item(High) : Item(High)
  • Request Number(Low) : Request Number(Low)
  • Request Number(High) : Request Number(High)
  • Type : Type
  • Severity : Severity
  • Urgency : Urgency
  • Problem Code : Problem Code
  • Resolution Code : Resolution Code
  • Status : Status
  • Owner : Owner
  • Closed Date : Closed Date
  • Logged By : Logged By
  • Closed Flag : Closed Flag
  • DebugFlag : DebugFlag

 

Service Request Detail Report

 

NAME: Service Request Detail Report
SHORT CODE: CSXSRDET
MODULE: Oracle Service

Description: Service Request Detail Report
Navigation: Oracle Service Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • Customer Number(Low) : Customer Number(Low)
  • Customer Number(High) : Customer Number(High)
  • Item(Low) : Item(High)
  • Item(High) : Item(High)
  • Request Number(Low) : Request Number(Low)
  • Request Number(High) : Request Number(High)
  • Type : Type
  • Severity : Severity
  • Urgency : Urgency
  • Problem Code : Problem Code
  • Resolution Code : Resolution Code
  • Status : Status
  • Owner : Owner
  • Closed Date : Closed Date
  • Logged By : Logged By
  • Closed Flag : Closed Flag