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Marketing Forms

Oracle Marketing Module Forms

FORM SHORT CODE ORACLE FORM NAME
AMSLSWRP Word Replacement – Prospect List De Dupe
AMSLSENT Prospect List Entry Fields
AMSLSMAP Prospect Source Type Mappings
AMSLSRUL Prospect List Rules
ASXCSECS Define scripts

Customer Care Forms

Oracle Customer Care Forms

FORM SHORT CODE ORACLE FORM NAME
CSCCCCDB Customer Dashboard
CSCCCCRC Contact Center
CSCMNTPN Maintain Relationship Plans
CSCSECPS Customer Profile Setup
CSCSEDPN Define Relationship Plans
CSCUTILS Oracle Customer Care Utils
CSCCCCUS Critical Customer Management
CSCCCACD Account Details
CSCCSRCH Customer Search
CSCCCCPT Party Site Contact Points

TeleSales Concurrent Programs

Oracle TeleSales Concurrent Programs

CONCURRENT PROGRAM SHORT CODE CONCURRENT PROGRAM NAME
ASTSLAGWF Sales Lead Aging Workflow
ASTSLAGMA Sales Lead Aging Main
ASTSLIMP Load Sales Lead Interface Table from Flat File
AST_IMPORT_PURGE Sales Leads Purge Record from import interface table
AST_LEAD_IMPORT OTS: Lead Generate
ASTMVRSH OTS: At a Glance – Refresh Business Objects