NAME: Upload Session Informations
SHORT CODE: BIXESLDR
MODULE: Oracle Interaction Center Intelligence

Description: Upload Session Informations
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Data File : Data File

NAME: Upload Email Informations
SHORT CODE: BIXEMLDR
MODULE: Oracle Interaction Center Intelligence

Description: Upload Email Informations
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Data File : Data File

NAME: Upload Email Center DBI Data
SHORT CODE: BIXECADS
MODULE: Oracle Interaction Center Intelligence

Description: Upload Email Center DBI Data
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Upload Session Information ? : Upload Session Information ?
• Upload Email Information ? : Upload Email Information ?