NAME: ICI: Load AO Staging Tables for 1159 Demo
SHORT CODE: BIX_AO_STAGE_LOAD
MODULE: Oracle Interaction Center Intelligence

Description: ICI: Load AI Staging Tables for 1159 Demo
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Filename : Data file name with complete path

NAME: ICI: Load AI Staging Tables for 1159 Demo
SHORT CODE: BIX_AI_STAGE_LOAD
MODULE: Oracle Interaction Center Intelligence

Description: ICI: Load AI Staging Tables for 1159 Demo
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• Filename : Data file name with complete path

NAME: Populate BIX_INTERACTIONS
SHORT CODE: BIXINTSB
MODULE: Oracle Interaction Center Intelligence

Description: Populate BIX_INTERACTIONS
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

• p_start_date : Start Date
• p_end_date : End Date