Update Call Summary

 

NAME: Update Call Summary
SHORT CODE: BIX_CALL_UPDATE_PKG
MODULE: Oracle Interaction Center Intelligence

Description: Program for Incremental Update of Call Summary
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • p_number_of_processes : Enter required number of processes

 

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