Upload Email Center DBI Data

 

NAME: Upload Email Center DBI Data
SHORT CODE: BIXECADS
MODULE: Oracle Interaction Center Intelligence

Description: Upload Email Center DBI Data
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • Upload Session Information ? : Upload Session Information ?
  • Upload Email Information ? : Upload Email Information ?

 

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