You are browsing the archive for Oracle Telephony Manager.

CCT_TIMEOUT_MEDIA_ITEMS_RS

 

NAME: CCT_TIMEOUT_MEDIA_ITEMS_RS
SHORT CODE: CCT_TIMEOUT_MEDIA_ITEMS_RS
MODULE: Oracle Telephony Manager

Description:
Navigation: Oracle Telephony Manager Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • p_timeout_in_hrs : How long in hours should a media item be timed out ( default 24 )

 

Close media items.

 

NAME: Close media items.
SHORT CODE: CCT_START_PROCESS
MODULE: Oracle Telephony Manager

Description: Concurrent manager start process for closing media items.
Navigation: Oracle Telephony Manager Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • p_close_interval : Interval to close media items.

 

Oracle Telephony Manager Tables

Database tables information for the module Oracle Telephony Manager:

  • CCT_ADDRESS_BOOKS
  • CCT_AGENT_INDEXES
  • CCT_AGENT_RECORDS
  • CCT_AGENT_RT_STATS
  • CCT_CLASSIFICATIONS
  • CCT_CLASSIFICATION_RULES
  • CCT_CLASSIPROC_PARAMS
  • CCT_EVENTS
  • CCT_INTERACTION_DEFS
  • CCT_INTERACTION_KEYS
  • CCT_IVR_CUSTOMER_COLS
  • CCT_IVR_DATA_LABELS
  • CCT_IVR_MAPS
  • CCT_IVR_MON_PORTRECORDS
  • CCT_IVR_MON_SERVICES
  • CCT_IVR_SERVICES
  • CCT_LINES
  • CCT_MEDIA_ITEMS
  • CCT_MIDDLEWARES
  • CCT_MIDDLEWARE_PARAMS
  • CCT_MIDDLEWARE_TYPES
  • CCT_MIDDLEWARE_VALUES
  • CCT_PARAMETER_INFOS
  • CCT_ROUTES
  • CCT_ROUTE_PARAMS
  • CCT_ROUTE_PARAMTYPES
  • CCT_ROUTING_FILTERS
  • CCT_ROUTING_RESULTS
  • CCT_ROUTING_SERVERS
  • CCT_SERVER_RT_STATS
  • CCT_STATIC_ROUTES
  • CCT_TELESETS
  • CCT_TELESET_TYPES
  • CCT_TEMPAGENTS