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OTS: At a Glance – Refresh Business Objects

Home > Tutorial > Sales & Marketing > Oracle TeleSales

 

NAME: OTS: At a Glance – Refresh Business Objects
SHORT CODE: ASTMVRSH
MODULE: Oracle TeleSales

Description: OTS: At a Glance – Refresh Business Objects
Navigation: Oracle TeleSales Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • Business Object Name : Business Object Name

 

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Oracle TeleSales Tables

Home > Tutorial > Sales & Marketing > Oracle TeleSales

Oracle Tele Sales module database tables:

  • AST_ASSISTS
  • AST_CGI_SWITCHES
  • AST_ENTITY_REFRESH_LOG
  • AST_GRP_CAMPAIGNS
  • AST_PHONE_ASSISTS
  • AST_QUERY_STRINGS
  • AST_RS_CAMPAIGNS
  • AST_SALES_GROUPS_TEMP
  • AST_SWITCH_DATA
  • AST_WEB_ASSISTS
  • AST_WEB_SEARCHES

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TeleSales Profile Options

Home > Tutorial > Sales & Marketing > Oracle TeleSales

Oracle TeleSales Profile Options:

PROFILE OPTION SHORT CODEPROFILE OPTION NAME
AST_AT_A_GLANCE_DISPLAY_MENUOTS: At a Glance Display Menu
AST_CUORD_DEFAULT_MONTHS_TO_VIEW_ORDEROTS: Order History – Number of Months to Display Orders
AST_AT_A_GLANCE_EXPAND_HGRIDOTS: At a Glance Dashboard HGrid Expanded Display
AST_MV_REFRESH_EXECUTE_CALLOUTSOTS: At a Glance – Execute User Callouts For Data Refresh
AST_SERVICE_REQ_ACTIVITYOTS: Interactions-Generate Service Request Activity
AST_AT_A_GLANCE_DASHBOARD_REFRESHOTS: At a Glance – Enable Dashboard Data Refresh at form startup
AST_CUORD_DEFAULT_FILTER_BYOTS: Order History – Default value for Filter
AST_MAX_INTERACTIONSOTS: Interactions – Maximum multiple interactions
AST_SOURCE_UWQ_OPPOTS: UWQ – Display Source Code and Name for Opportunity Nodes
AST_CUTSK_QUERY_TYPEOTS: Task Details – Query Task By
AST_IN_ACTIVE_LOV_PARTYOTS: Customer – Display Inactive Records For Party List Of Values
AST_SCRIPT_LANGOTS: Script Language
AST_USE_EMAIL_CENTEROTS: Enable Email Center Integration
AST_CU_CONCAT_ADDR_STYLEOTS: Customer – Include Address Style In Concatenated Format
AST_WP_USE_ADDRESS_FOR_LEADOTS: Use Primary Address To Create Lead in UWQ
AST_IDENTIFYING_ADDRESS_FLAGOTS: Identifying Address
AST_MLIST_ALL_CAMPAIGNSOTS: Marketing List All Campaigns
AST_DEFAULT_GROUPOTS: Default User Sales Group
AST_ADV_OUTBOUNDOTS: Advanced Outbound Installation
AST_NOTES_REL_SUBJECTOTS: Auto-relate Relationship note to Subject
AST_ENABLE_RELATIONSHIP_PLANOTS: Relationship Plans – Enable Relationship Plans
AST_WP_USE_ADDRESS_FOR_OPPOTS: Use Primary Address To Create Opportunity in UWQ
AST_TASK_ACCOUNTOTS: Relate Account to Tasks and Notes
AST_DEFAULT_PRIOR_DAYSOTS: Number of Days Prior to View
IEU_QEN_PERSONAL_LIST_-_OPPORTUNITIESIEU: Queue: Personal List – Opportunities
IEU_QOR_PERSONAL_LIST_-_OPPORTUNITIESIEU: Queue Order: Personal List – Opportunities
AST_ACTIVE_SAVED_LISTOTS: Number of Active Saved Lists
AST_NO_REC_PER_SAVELISTOTS: Number of Records per Saved List
AST_DEFAULT_SCRIPTOTS:Scripting-Default Script.
AST_SUSPENDED_SCRIPT_SECURITYOTS:Scripting-Apply Security for Suspended Scripts.
AST_COLLATERAL_ORGANIZATIONOTS: Collateral Organization
AST_QEN_LEADSOTS: Queue : Leads(1)
AST_QOR_LEADSOTS: Queue Order : Leads(1)
AST_QEN_OPPORTUNITIESOTS: Queue : Opportunities(1)
AST_QOR_OPPORTUNITIESOTS: Queue Order : Opportunities(1)
AST_QEN_FORECASTSOTS: Queue : Forecasts(1)
AST_QOR_FORECASTSOTS: Queue Order : Forecasts(1)
AST_CC_INTEGRATED_TELEPHONY_LOGINOTS: Enable Integrated Telephony Login
AST_CALL_TYPE_EBCOTS: Calendar Type in EBC
AST_SALES_ORD_SALESREP_DEFAULTOTS: Sales Order Default Salesrep from OM
AST_SALES_ORD_ADD_DEFAULTOTS: Sales Order Default Address Source
AST_LEAD_OPPOR_REL_INTERACTIONOTS: Lead and Opportunity Center Party Relationship Interaction
AST_INTERACTION_FOR_CTIOTS: Honor Interaction Profiles when CTI is enabled
IEU_QEN_PERSONAL_LIST_-_CONTACTSIEU: Queue: Personal List – Contacts
IEU_QOR_PERSONAL_LIST_-_CONTACTSIEU: Queue Order: Personal List – Contacts
AST_NOTES_LEAD_CUSTOMEROTS: Auto-relate Lead note to Customer
AST_DEFAULT_ROLE_AND_GROUPOTS: Default User Role and Sales Group
AST_QEN_OpportunitiesOTS: Queue : Opportunities
AST_QEN_ForecastsOTS: Queue : Forecasts
AST_SHOW_ALL_LISTOTS: Show All List
AST_CL_SUBJECT_LINEOTS: Default Collateral Subject Line
AST_DEFAULT_MONTHS_TO_VIEWOTS: Number of Months to view Notes and Interactions for
AST_NOTES_DEFAULT_TYPEOTS: Default Note Type
AST_SLC_DEFAULT_TABOTS: Default Tab in Sales Lead Center
AST_DEFAULT_UNIVERSAL_SEARCH_TYPEOTS: Default Universal Search Type
AST_SHOW_CAMPAIGN_OFFER_NAMESOTS: Show Campaign and Offer Names instead of Codes
AST_MATCH_CAMP_DNISOTS: Match DNIS for Source Code
AST_INTERACTIONS_ON_QUERYOTS: Interactions-Start On Query
AST_SCRIPT_ON_DELIVERYOTS: Script Launch on UWQ Delivery
AST_TASK_ACTIVITYOTS: Interactions-Generate Task Activity
AST_ADDRESS_URLOTS: URL to display a map of the address
AST_NOTES_REL_OBJECTOTS: Auto-relate Relationship note to Object
AST_DEFAULT_ACTIONITEMOTS: Interactions-Default Action Item
IEU_MYTEAM_QEN_LEADSIEU: Queue: My Team Leads
AST_SCRIPT_ON_INTERACTIONOTS: Script Launch on Interaction
AST_QOR_QUOTESIEU: Queue Order: Quotes
AST_DEFAULT_OUTCOMEOTS: Interactions-Default Outcome
AST_DEFAULT_ACTIONOTS: Interactions-Default Action
IEU_MYTEAM_QEN_OPPORTUNITIESIEU: Queue: My Team Opportunities
AST_QEN_QUOTESIEU: Queue: Quotes
AST_DEFAULT_UNIVERSAL_SEARCH_TABOTS: Default Universal Search Tab
AST_INTERACTION_AUTO_WRAPUPOTS: Interactions-Enable Auto Wrapup
AST_EBC_DEFAULT_TABOTS: Default Tab in eBusiness Center
AST_SCRIPTING_JNDIOTS: Scripting JNDI
AST_DUP_OPPTY_CURRENCYOTS: Currency define dupe opportunity
AST_COLLATERAL_ACTIVITYOTS: Interactions-Generate Collateral Activity
AST_NOTES_ACTIVITYOTS: Interactions-Generate Notes Activity
AST_DUP_OPPTY_OPP_NUMOTS: Opportunity number define dupe opportunity
AST_AGING_ABANDON_ACTIONSOTS: Lead Aging Abandon – Action
AST_DEFAULT_QUOTE_SCREENOTS: Default Quote Form
AST_SCALING_FACTOROTS: Amount Scaling Factor
AST_DEFAULT_RELATIONSHIPOTS: Default Relationship
AST_EXTERNAL_REF_DD_PARAMOTS: External Ref Drill Down Param
AST_DFLT_COLL_COVER_LETTEROTS: Default Cover Letter for Collateral Requests.
AST_CU_ENABLE_CUST_STDOTS: Enable Customer Standard Navigation
IEU_MYTEAM_QOR_OPPORTUNITIESIEU: Queue Order: My Team Opportunities
IEU_QOR_MLISTSIEU: Queue Order: Marketing Lists
AST_EXTERNAL_REF_DDOTS: External Ref Drill Down
AST_FORM_JSP_DETAILSOTS: JSP Details from OTS
AST_DEFAULT_SOURCE_CODEOTS: UWQ Default Source Code
AST_CHG_INT_ACTIVITYOTS: Interactions-Enable Change Activity
AST_SL_DEBUG_VALID_LEVELOTS: Validation Level for Sales Leads
AST_MEDIAITEM_INTERACTIONOTS: Interactions-Record Media Item ID
AST_NO_MEDIAITEM_INTERACTIONOTS: Interactions-Record Media Item ID-old
AST_DEFAULT_TASK_DATE_TYPEOTS: Default Task Date Type
AST_DEFAULT_ROLEOTS: Default User Role
AST_LAUNCH_OPP_LEADOTS: UWQ – auto launch lead and oppty center
AST_DEFAULT_OPP_CENTER_TABOTS: Default Tab in Opportunity Center
AST_APPLICATION_IDOTS : Application Id for TCA V2 API Input Parameter
AST_INTERACTION_HISTORY_EXPOTS: Display Interaction History in an expanded mode
AST_OPP_HISTORY_EXPANDEDOTS: Opportunity History Expanded Display
AST_QUERY_ACTIVITYOTS: Interactions: Generate Query Activity
AST_CUORD_CROSS_ORG_DETAILSOTS: Order History View Orders across Operating Units
AST_INT_WRAPUP_PROMPTOTS: Interactions – Prompt for Wrapup
AST_MV_NUM_OF_MONTH_DATAOTS: At a Glance – Number of Months of Data to Show
AST_DEFAULT_COLL_PRINTEROTS: Default Collateral Printer Name.
AST_ENABLE_WEB_COLLABORATEOTS: Enable Web Collaboration.
AST_WEB_COLLABORATE_URLOTS: URL Web Collaboration Start Page.
AST_CTI_DIAL_ALLOWEDOTS: Enable dialing from eBusiness Center
AST_COLLTRL_SOURCE_CODEOTS: Order Source Code
AST_DEBUGOTS: Debug
AST_SCRIPTING_PORTOTS: Scripting Port
AST_DUP_OPPTY_PROMOOTS: Promotion define dupe opportunity
AST_DUP_OPPTY_CREATE_DTOTS: Creation Date define dupe opportunity
AST_SCRIPTING_USES_AOL_USEROTS: Scripting Uses AOL User
AST_DEFAULT_SITE_USE_CODEOTS: Default Site Usage
AST_EVENT_CREATE_ORDEROTS: Create Order for Event
AST_LEAD_ASSIGN_MANUALOTS: Assign New Lead Manually
AST_CU_CREATE_REL_ADDR_FOR_ORGOTS: Associate Relationship Location with Organization
AST_CU_ENABLE_ADDR_VALOTS: Enable Address Validation
AST_LOOKUP_EXPORT_PATHOTS: Lookup Export Directory Path
AST_MIN_LKUP_CHARSOTS: Minimum Number of Characters for Lookup
AST_CONTACT_ACTIVITYOTS: Generate Contact Activity
AST_EVENT_ACTIVITYOTS: Interactions-Generate Event Activity
AST_LEAD_ACTIVITYOTS: Interactions-Generate Lead Activity
AST_OPP_ACTIVITYOTS: Interactions-Generate Opportunity Activity
AST_ADV_INBOUNDOTS: Advanced Inbound Installation
AST_SCRIPTING_INSTALLEDOTS: Scripting Installation
AST_SCRIPTING_EMBEDOTS: Scripting Embedded
AST_IH_MAX_INTERACTIONSOTS: Max Interactions Displayed
AST_SCRIPTING_SERVEROTS: Scripting Server Host Name
AST_SCRIPTING_SIDOTS: Scripting Database SID
AST_DUP_OPPTY_CNTCT_NAMEOTS: Contact Name Required to define dupe opportunity
AST_DUP_OPPTY_ROLEOTS: Dup opportunity role
AST_DUP_OPPTY_PRJCT_NAMEOTS: Project name define dupe opportunity
AST_DUP_OPPTY_TOTAL_AMTOTS: Total amount define dupe opportunity
AST_AGING_DAYS_ABANDONOTS: Lead Aging Days to abandon
AST_AGING_DAYS_NOACTOTS: Leads Aging No Action
AST_AGING_NOACT_ACTIONSOTS: Lead Aging No Action – Action
AST_CONTACT_ROLEOTS: Contact Role
AST_SHOW_PROFILEOTS: Display Customer Profile
AST_PRIMARY_CONTACT_ROLE_FLAGOTS: Primary Contact Role Flag
AST_DEFAULT_PARTY_TYPEOTS: Default Party Type
AST_RANK_LEAD_OPTIONOTS: Rank Lead Option
AST_NOHANGUP_ON_ENDOTS: NOHANGUP_ON_END
AST_DEFAULT_COUNTRYOTS: Default Country
AST_DEFAULT_PERSON_TITLEOTS: Default Person Title
AST_DEFAULT_PHONE_TYPEOTS: Default Phone Line Type
AST_ENABLE_TRACEOTS: Enable SQL Tracing
AST_INTERACTIONSOTS: Interactions-Enable Automatic Start
AST_SCRIPTING_THREE_TIEROTS: Scripting Three Tier
AST_CUSTOMER_ACTIVITYOTS: Interactions-Generate Customer Activity
AST_DEFAULT_TASK_STATUSOTS: Default Task Status
AST_DUMP_PARAMSOTS: Dump UWQ Params
AST_DFLT_HARD_SHIP_METHODOTS: Default Shipping Method for Physical collateral
IEU_MYTEAM_QOR_LEADSIEU: Queue Order: My Team Leads
IEU_QEN_MLISTSIEU: Queue: Marketing Lists
AST_DFLT_SOFT_SHIP_METHODOTS: Default Shipping Method for Electronic collateral
AST_HANGUP_ON_ENDOTS: Hang Up On End
AST_QEN_LeadsOTS: Queue : Leads
AST_QOR_OpportunitiesOTS: Queue Order : Opportunities
AST_EV_REPLY_TOOTS: Default Event Reply to Email Address
AST_DEFAULT_NOTE_MONTHSOTS: Number of Months to view Notes for
AST_NOTES_LEAD_CONTACTOTS: Auto-relate Lead note to Primary Contact
AST_NOTES_REL_ORGOTS: Auto-relate Relationship note to Organization
AST_DEFAULT_ORDER_SCREENOTS: Default Order Form
AST_ANI_WITHOUT_AREACODEOTS: ANI with No Area Code
AST_QOR_LeadsOTS: Queue Order : Leads
AST_CL_REPLY_TOOTS: Default Collateral Reply To Email Address
AST_NOTES_OPP_CONTACTOTS: Auto-relate Opportunity note to Primary Contact
AST_NOTES_OPP_CUSTOMEROTS: Auto-relate Opportunity note to Customer
AST_QOR_ForecastsOTS: Queue Order : Forecasts
AST_EV_SUBJECT_LINEOTS: Default Event Subject Line

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