Populate Interaction Center Intelligence UWQ Summary

 

NAME: Populate Interaction Center Intelligence UWQ Summary
SHORT CODE: BIX_UWQ_SUMMARY_PKG
MODULE: Oracle Interaction Center Intelligence

Description:
Navigation: Oracle Interaction Center Intelligence Responsibility -> View -> Requests -> Submit a new request -> Select Single Request -> Click ‘OK’ -> Select Name of concurrent program / report.

Report Parameters:

  • p_start_date : Start date for collection
  • p_end_date : End date for collection

 

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